Reading and Writing fill in the blanks practice exercise. Below is text with blanks. Choose the correct word for each blank to complete the text.
Promoting good customer service must start at the top. If management doesn’t realize how important this (1…………..) of their business is, they will be at an instant (2…………….) in their industry. Good customer response (3…………..) to loyal customers, which are the cornerstone of any successful business. No matter how money you invest in your (4……………), if you don’t much have the fundamental elements of your business right, it’s (5……………) money.
1. Aspect, sides, slides, way
2. Disadvantages, advantages, benefits, consequence
3. Equates, direct, ready, equal
4. Marketing, service, mind, experience
5. Wasted, settled, earned, rendered
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